Privacy Policy

Introduction

WhatsAPIGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp API service and website.

Information We Collect

Personal Information

• Account information (name, email address)
• Payment information (processed securely through PayPal)
• Contact information for customer support

Usage Information

• API usage statistics and logs
• WhatsApp instance connection data
• Message metadata (not message content)
• Technical information (IP addresses, browser type, device information)

WhatsApp Data

• Session authentication tokens
• Contact lists (stored locally on our servers for functionality)
• Message routing information

How We Use Your Information

• To provide and maintain our API service
• To process payments and manage subscriptions
• To provide customer support and respond to inquiries
• To improve our service and develop new features
• To ensure security and prevent fraud
• To comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our service (e.g., PayPal for payments)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our business
• Consent: When you explicitly consent to such sharing

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers and infrastructure

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion
• Usage logs: 90 days for operational purposes
• WhatsApp session data: Until instance deletion
• Payment records: 7 years for tax and legal compliance

Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information

To exercise these rights, please contact us at support@maintechsolution.com.

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain user sessions and authentication
• Remember user preferences and language settings
• Analyze website usage and improve our service
• Provide security features and fraud prevention

Third-Party Services

Our service integrates with the following third-party services:

• PayPal: For payment processing (subject to PayPal's privacy policy)
• WhatsApp Web: For messaging functionality (subject to Meta's privacy policy)
• Google reCAPTCHA: For security and spam prevention

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: